One Haus Hospitality

Job Title: Assistant General Manager

Department: Food & Beverage

FLSA Status: Exempt

Job Summary:

The Assistant General Manager (AGM) oversees daily restaurant operations, ensuring exceptional service, revenue growth, and adherence to luxury hospitality standards. Working closely with the General Manager and Director of Food & Beverage, the AGM enhances guest experiences and maintains brand excellence.

Key Responsibilities:

Operations & Service Excellence

• Oversee daily restaurant operations, ensuring seamless service.
• Maintain high service standards and compliance with regulations.
• Collaborate with culinary and beverage teams to enhance offerings.

Leadership & Team Development

• Lead, mentor, and develop front-of-house staff.
• Assist with hiring, training, and performance evaluations.
• Foster teamwork across departments for an enhanced guest experience.

Financial & Revenue Management

• Support revenue and profitability goals through strategic initiatives.
• Monitor financial performance, budgeting, and cost control.
• Identify revenue-enhancing opportunities while maintaining brand integrity.

Guest Engagement & Brand Representation

• Act as a brand ambassador, fostering guest relationships.
• Address guest feedback with a proactive approach.
• Support marketing and guest engagement initiatives.

Qualifications:

• 3-5 years of leadership experience in luxury restaurant or high-end hospitality.
• Strong knowledge of fine dining, luxury service, and revenue management.
• Excellent leadership, communication, and problem-solving skills.
• Experience with POS systems and operational technology.
• Bachelor's degree in Hospitality or Business preferred.

Certifications & Physical Requirements:

• Florida Food Manager Certification preferred.
• Ability to stand, walk, and lift up to 20 lbs.