
Upscale Dining Floor Manager | NYC
Established upscale dining brand is seeking a Floor Manager to join the leadership team at their newest opening midtown NYC location. The concept is an elevated blend of Asian cuisine with a contemporary edge in a chic lifestyle setting, featuring an exquisite marriage of Asian flavors and unique dishes in a creative and art driven background.
This is an excellent opportunity to be a part of this truly unique restaurant and work alongside hospitality pioneers, positive team members, engaging leadership in an inclusive, safe and nurturing environment.
Responsibilities include:
• Train, develop and motivate all staff (FOH and BOH)
• Organize, supervise and execute services
• Lead and engage other management team on operational tasks and strategic direction
• Deliver superior service and optimize client dining experience on daily, consistent basis
• Monitor and track key financial targets (revenue, food cost, labor cost, etc.)
• Communicate collaboratively and effectively across all departments and levels of staff
• Demonstrate emphasis on driving business while maintaining food and service consistency
• Respond promptly and accurately to all client matters
• Maintain a safe and healthy environment for clients, staff, vendors and all other constituents
• Comply with all applicable policies, rules and regulations, including but not limited to safety, health, jurisdictional laws, and labor compliance.
Requirements include:
• Strong background in full-service dining and knowledge of service standards
• Exemplary knowledge of wine and spirits
• Adept with all restaurant technology (POS, reservation management/CRM, purchasing, labor management)
• Highly organized, efficient, and meticulous with attention-to-detail on all operational matters
• Ability to communicate openly and effectively with clients and staff
• Ability to train and motivate all levels of restaurant staff
• Flexible schedule and open availability (full-time) to meet business needs
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