
Operations Manager | High Volume Fun Opening | Las Vegas
Creative, experiential hospitality driven brand, is looking for Operations Manager to join their opening team for Las Vegas. This is a dynamic, fun, high volume, high energy hospitality brand expanding into the Vegas market. The Operations Manager has two main purposes- they are responsible for ensuring the seamless operation of the Swingers team on a day-to-day basis and managing their own department and team, or Area of Responsibility. Each Operations Manager acts as the head of a team or operational focus- responsibilities include recruiting, onboarding, training, scheduling, and developing team members, and administrative tasks. In addition, they oversee all activities related to service and entertainment on any assigned shift acting in the capacity of either a Manager on Duty or Lead Manager. With an overriding focus on team and guest experience, the Operations Manager balances operational excellence, commercial acumen, safety compliance and a developing display of emotional intelligence.
Candidate Requirements:
- Minimum 3 years’ experience in a management role within high-volume hospitality environments with elevated concepts and high standards of service
- Minimum 1 years’ experience in an administrative role, and proficiency in MS Office Suite (Excel, Word, Outlook)
- Premium hospitality experience... experience with experiential concepts is a plus!
- Strong organization skills and high emotional intelligence
- Excellent communication skills with the ability to relate to team members at all levels
- The ability to manage under pressure and make decisions in real time
- The ability to manage multiple operational and managerial tasks simultaneously
- Personal maturity to deal with confidential information and/or issues with discretion and sound judgment
- A relentless sense of optimism and the ability to adapt
- A healthy interest in social competition and passion for hospitality
- TIPS alcohol certification
- Food handling certification
- The capability to meet the physical and scheduling demands of the position, including walking, standing, or lifting heavy items for extended periods, and working nights, weekends, and holidays
Benefits:
- Competitive salaries with ample room for career growth
- 12 days of Paid Time Off, plus additional days as you grow with the company
- Three different CIGNA medical plans to suit you and your family’s needs, plus dental and vision options
- 401(k) plans so you can invest in your future
- Voluntary Life Insurance with employer contribution
- Short Term Disability Insurance
- Access to Benefits Hub, which provides exclusive discounts on everyday purchases!
- Easy to use pre-tax transit, parking and dependent care benefits so you can save on your daily expenses
- Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
- 8 weeks Family Leave after 1 year of employment