One Haus Recruiting

Assistant General Manager will be responsible for managing and leading daily operations. In the absence of the General Manager, the AGM will act as interim GM. Oversight of management and employee development, inventory management, supply purchases, and guest satisfaction are top priorities. Performance will be measured by consistent delivery of results while upholding company standards, expectations, and following systems. 

This is an OPENING AGM role. Restaurant experience must. High volume experience must. Opening experience plus. Vegas experience plus.

JOB DUTIES:

• Execute and maintain quality and consistency of food, beverage and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged
• Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service
• Proactively visit with and interact with guests and members; build loyalty and face/name recognition
• Positively handle guest requests and accept feedback with grace
• Provide sound resolution(s) to guest complaints with poise and professionalism
• Understand the market and surrounding areas (i.e., restaurants, businesses, hotels) 
• Regularly measure and evaluate service through restaurant service audits, and leveraging guest/employee feedback
• Maintain highest level of safety, security, sanitation, and cleanliness of facility
• Must understand how to use basic computer applications and POS systems
• Staff, train and develop guest-focused employees
• Manage team accountability
• Maintain good rapport with vendors to ensure quality and consistency
• Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills
• Sound decision making capability while protecting the restaurant/Company in instances of urgency
• Assist in conducting quarterly restaurant staff evaluations
• Follow company guidelines to effectively manage labor
• Achieve restaurant financial goals as specified to applicable area of responsibility
• Control cash, credit, and other receipts by following company cash handling/reconciliation procedures
• Assist GM in developing plan to meet or surpass expectations set by P&L projections with an eye toward maximizing efficiency and productivity
• Weekly inventory counts, costs, and maintenance.
  

QUALIFICATIONS:

• Must have 5+ years high-volume restaurant management experience
• Demonstrate an understanding of business operations and financials
• Manage shifts which include daily decision making, scheduling, and planning
• Create memorable dining experiences by exceeding guest expectations
• Understand flavors, aromas, and characteristics of food ingredients
• Ensure product quality and restaurant cleanliness
• Perform calmly and effectively in a high-volume environment
• Manage on-the-fly requests with ease and poise
• Understand POS systems and online reservations systems
• Coach, lead and develop restaurant team
• Drive continuous improvement

Benefits/Perks

We offer competitive salary, medical/dental/vision insurance, Team member referral program, a generous dining program, and progressive paid time off. We offer many opportunities for growth and development for those who show long-term commitment to their role. 

• 100% Medical Insurance Coverage (Aetna) 
• Dental, and Vision Insurance Option 
• Paid time off 
• Bonus Structure 
• Family Meal 
• Employee Dining Discounts